FAQ

Q1. Do you offer a warranty on the jewelry I purchase from Distinct Jewelry Store?

Yes. In remaining consistent with our exclusive expectations of consumer loyalty, we offer a warranty to safeguard against maker deserts in craftsmanship.
The guarantee does exclude ordinary mileage or harms brought about because of injury, carelessness, absence of customer support, loss, or robbery.

Q2. Do You Have a Payment Plan Option?

Yes, upon checking out with your items, you can select any of  the ShopPay, PayPal, and GPay options. Sign up to see the payment plan options available. 

Q3. When would I be charged For My order?

All payments will be taken on completion of the order.

Q4. How do I clean my stainless steel jewelry?

To clean your stainless steel jewelry, simply use mild soap and a clean cloth. Submerge jewelry in warm water and wipe all residue with a microfiber cloth. Rinse each piece thoroughly with warm water. Finish by laying jewelry on a flat surface to dry. A jewelry care card is included with every order to insure you are properly informed on all jewelry care aspects.

Q5.  Why is Distinct Jewelry made out of stainless steel?

Stainless steel is a highly durable metal, allowing it to withstand the wear and tear of everyday activities, which can otherwise damage jewelry. The hard metal resists scratches and corrosion thanks to an invisible layer of chromium that prevents oxidation. Stainless steel is also a hypoallergenic metal resulting in less skin reactions - making our jewelry safe for the most sensitive skin types. Stainless steel is a wonder metal of choice for any body jewelry

Q6.  What is your return/exchange policy?

We accept all jewelry exchanges within 60 days of purchase.

Q7. How will I know if my order has been shipped?

After placing your order, you will receive an email with a shipping confirmation as well as a tracking number.

Q8. When would I be charged For My order?

All payments will be taken on completion of the order.

Q9. Do You Have a Payment Plan Option?

Yes, upon checking out with your items you can select the ShopPay, PayPal, and GPay options and sign up to see the payment plan options offered.

Q10.  How long will it take for my order to be shipped after ordering?

All orders are shipped within 2-3 business days after your order has been confirmed.

Q11.  Do you ship outside of the United States?

Absolutely!! We ship worldwide. :) 

Q12. Is our Jewelry sold in any stores?

Our jewelry has launched in the following boutiques: “Burlap Boutique “ based in Hamilton, Montana. “ Naomi and Ruth boutique “ based in: Scottsdale, Arizona.

Q15. Do You Make Custom Orders?

No, We do not accept custom orders as of yet but plan to in the near future.